Shipping policy

Shipping Policy

Last updated: August 14, 2026

At Miranoof, we aim to make your shopping experience simple and convenient. We currently offer delivery within Pakistan.

1. Order Processing

Orders are normally processed within 1–2 business days after they are placed.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, holidays, or periods of high order volume, processing may take longer than usual.

2. Delivery Time

Once your order has been dispatched, estimated delivery is generally:

Major cities: 2–5 business days
Other areas: 3–7 business days
Remote areas: Delivery may take additional time

These are estimated delivery times and are not guaranteed. Delays may occur due to courier operations, weather, public holidays, incorrect addresses, or other circumstances outside our control.

3. Shipping Charges

Free Shipping:
Miranoof currently offers free shipping on eligible orders within Pakistan.

If shipping charges apply to a particular order, the applicable amount will be displayed during checkout before you complete your purchase.

4. Cash on Delivery

Cash on Delivery (COD) may be available for eligible orders and delivery locations.

For COD orders, the customer is responsible for paying the total amount due to the courier upon delivery.

COD availability may vary depending on location, product, order value, or courier service.

5. Order Tracking

Once your order has been dispatched, we may provide tracking information where available.

You can use the tracking information provided by Miranoof or the relevant courier to monitor your shipment.

6. Delivery Address

Please make sure your:

Name
Phone number
Complete address
City
Postal code, where applicable

are correct when placing your order.

Miranoof is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.

If you realize that your address is incorrect after placing an order, contact us as soon as possible. We will try to update it before dispatch, but changes cannot be guaranteed once the order has been shipped.

7. Failed Delivery

If a courier is unable to deliver an order because the customer is unavailable, provides an incorrect address, or does not respond to the courier, the courier may attempt redelivery or return the package to Miranoof.

Additional delivery charges may apply if an order needs to be resent because of customer-related delivery issues.

8. Damaged Packages

If your package appears visibly damaged when delivered, we recommend:

Taking photos or video of the package before opening it.
Checking the product and its contents.
Contacting Miranoof as soon as possible if the product is damaged.

For damaged, defective, incorrect, or missing products, please refer to our Return & Refund Policy.

9. Missing or Incorrect Items

If your order arrives with a missing or incorrect item, please contact us within 7 days of delivery with:

Order number
Description of the issue
Photos of the package and product
Video where appropriate

We will review the issue and provide an appropriate resolution.

10. Delays Beyond Our Control

Miranoof is not responsible for delivery delays caused by circumstances beyond our reasonable control, including:

Severe weather
Natural disasters
Public holidays
Courier disruptions
Road closures
Strikes
Incorrect customer information
Other unforeseen circumstances

We will work with the courier to resolve delivery issues where possible.

11. International Shipping

At this time, Miranoof primarily serves customers within Pakistan.

If international shipping becomes available, applicable shipping costs, delivery times, customs duties, and taxes will be communicated before completing the order.